This Privacy Policy explains how Reese Insurance and Billing Solutions LLC, doing business as Renew Senior Insurance (“Renew Senior Insurance,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards information when you visit our website, request information, schedule a consultation, or communicate with us about Medicare insurance products and related services.
Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, mailing address, date of birth, Medicare eligibility information, plan interests, preferred contact method, and information submitted through forms, appointments, or communications. We may also collect technical information such as browser type, device information, referring pages, and IP address where permitted by law.
How We Use Information
- Respond to inquiries and provide requested Medicare plan information or consultation services.
- Verify eligibility, prepare plan comparisons, assist with applications or enrollment when authorized, and provide service or status updates.
- Maintain business, compliance, consent, and transaction records.
- Protect our website and prevent fraud, misuse, or security incidents.
- Send marketing communications only where you have separately opted in or where otherwise permitted by law.
SMS and Telephone Communications
Marketing text-message consent and non-marketing/service text-message consent are separate, optional choices. Consent to receive SMS messages is not a condition of purchasing goods or services, obtaining information, or submitting a consultation request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. You may also contact us using the details below.
How We Disclose Information
We may disclose information to licensed agents, insurance carriers, service providers, technology vendors, professional advisers, and governmental or regulatory authorities when needed to provide requested services, operate our business, comply with law, or protect legal rights. We do not sell personal information for money. Any service provider receiving information is expected to use it only for authorized purposes and to protect it appropriately.
Cookies and Analytics
Our website may use cookies and similar technologies to operate pages, remember preferences, measure performance, and understand site use. Browser settings may allow you to limit cookies, although some functions may not work correctly.
Security and Retention
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No method of transmission or storage is completely secure. We retain information only as long as reasonably necessary for the purposes described, legal or regulatory requirements, dispute resolution, and enforcement of agreements.
Your Choices and Rights
You may request access, correction, or deletion of information, subject to applicable legal and record-retention requirements. You may unsubscribe from email marketing through the message instructions and withdraw SMS consent by replying STOP. Withdrawing consent does not affect the lawfulness of earlier processing.
Medicare Notice
Renew Senior Insurance is not connected with or endorsed by the United States government or the federal Medicare program. Availability and terms of plans vary by location and eligibility.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Policy periodically. The Effective Date above identifies the latest version. Material changes will be posted on this page.
Contact Us
Reese Insurance and Billing Solutions LLC d/b/a Renew Senior Insurance
Phone: 701-470-2350
Email: [email protected]